Chatbots are a type of artificial intelligence designed to interact with users in a conversational manner. Unlike Googling a question, an AI Chatbot gives more context to the answer. So, instead of providing a list of links or a short sentence or two for an explanation, chatbots can give an extensive answer that you can build on and refine through conversation.
With pre-programmed knowledge of billions of pieces of information, the chatbots can be asked to provide statistics, write code and even come up with creative prose. You can also ask questions that are very specific, something that can be tricky to do on a search engine!